Privacy Policy

1. Introduction

Welcome to Eden2Olive. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church management system.

By using Eden2Olive, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using Eden2Olive, including:

• Account Information: Name, email address, phone number, and other contact details
• Member Information: First name, last name, email, phone, family relationships, and member status
• Family Information: Family codes, family names, and family member relationships
• Financial Information: Offering records, fund contributions, and expenditure records
• Activity Data: System usage, login information, and activity logs

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

• IP addresses and device information
• Browser type and version
• Usage patterns and system interactions
• Activity timestamps and session data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our church management services
• User Management: To manage user accounts, roles, and permissions
• Member Management: To organize and manage church members and families
• Financial Tracking: To record and track offerings, funds, and expenditures
• Communication: To send notifications, updates, and important announcements
• Security: To monitor for security threats and maintain system integrity
• Compliance: To comply with legal obligations and enforce our terms of service
• Analytics: To analyze usage patterns and improve our services

4. Data Storage and Security

4.1 Multi-Tenant Architecture

Eden2Olive uses a multi-tenant architecture where each church organization (tenant) has its own isolated database. This ensures:

• Complete data separation between different organizations
• No cross-tenant data access or leakage
• Independent database management per tenant
• Enhanced security through data isolation

4.2 Security Measures

We implement industry-standard security measures to protect your data:

• Database Isolation: Each tenant's data is stored in a separate database
• Encryption: Data is encrypted in transit and at rest
• Access Controls: Role-based access control ensures users only access authorized data
• Activity Logging: Complete audit trail of all system activities
• Soft Delete: Data is not permanently deleted immediately, allowing for recovery
• Regular Backups: Regular database backups to prevent data loss

4.3 Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Deleted data is retained in soft-delete state for a reasonable period to allow for recovery if needed.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our service (e.g., cloud hosting, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and operational requirements)
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt-out of certain communications and notifications
• Account Management: Update your account information through the system interface

To exercise these rights, please contact your system administrator or reach out to us through the appropriate channels.

7. Children's Privacy

Eden2Olive is designed for church management and may contain information about children as part of family records. We take special care to protect children's information and comply with applicable child privacy laws. Parents or guardians should contact their church administrator to manage children's information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact your system administrator or reach out to us through the appropriate support channels.

For more information about how we store and manage data, please see our Data Storage page.